“ are internal tokens (with no value in dollars) that allow members to receive credit for help they provide to non-profits or individual Simbi members, without having to exchange talents directly.
I can mystery shop your business
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I have been a mystery shopper since 2007. Are you a business owner who wonders if staff are following their training guidelines when you aren't around? Are you curious about how customers experience your business? Do you question whether sales attempts are being neglected and whether customers are receiving prompt attention when a supervisor is not on duty? Well with mystery shopping, you don't need to wonder anymore...
I can discuss with you what details you would like to gather information about as part of this shop and report back to you with a written report on my findings. Shops can really run a great range as far as the amount of detail and time invested so I will price this (in simbis) for a report dealing with no more than 15 specific questions to be answered. We can discuss a different price if you want something much more extensive. (I have also previously been hired to do compliance shops, integrity shops and competition shops (if you are curious how the competition stacks up to you regarding customer service, etc.)) Feel free to contact me if you have questions.
Types of shops I have done before:
- restaurants (meal is reimbursed in addition to the fee)
- retail stores (locally and online both) (any required purchased is reimbursed in addition to the fee)
- casinos
- government offices
- websites
- call centers
- banks
- new home sales
- car dealerships
- garages
- in-home services
etc.
Training & Qualifications
I am "silver certified" through the MPSA (a mystery shopping association) and have been doing this work since 2007. I have mystery shopped many retail locations, restaurants, casinos, government offices, banks, websites, etc. Most of my work is done locally but I have also performed shops via the web and via the phone, so it can also be done virtually. I am often paid partially with services or products purchased during a shop being reimbursed to me so this can also be discussed if your shop would require a purchase. (I have also previously been hired to do compliance shops, integrity shops and competition shops (if you are curious how the competition stacks up to you regarding customer service, etc.) Questions? Contact me.
Availability & Preferences
I have a very flexible schedule, please contact me.
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