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Technical Writing & Documentation

100


100 per package - Virtual OK - Posted Mar 01, 2017

I've got 30 years of professional technical writing and editing experience. You have a killer app, but you need a manual or help files for it? You have a web site that does amazing things, but it's complex and needs user guidance? I've written documentation for online banking, telecom platforms, L2/L3 technical support teams, and the end user guides for the launch of The CraftStar. Provide me with access to your knowledge and your product, and I'll turn out documentation worthy of Sybex. Writing samples on request.

Training & Qualifications


See my LinkedIn profile, connected here. Besides my work in the IT industry, I'm also a published author in the rolegaming industry, currently working as line developer for FASA's =1879=. My technical background is in Unix and mainframe, but I'm well versed in Wintel, networking, telecom, and database.

Availability & Preferences


I'm usually booked a ways in advance, so hit me up early in your project to get the conversation started.

Trading Preference: I’m flexible, just hit me up!

Reviews of Andrew


Samantha received package of Technical Writing & Documentation from Andrew
Mar 22, 2017
Loved my trade, his craftsmanship is beautiful. Happy planting Andrew!
Sarah provided unit of Miniature Figure Painting for Andrew
Jan 29, 2018
Can't say enough nice things about Andrew. Just, if you're considering working with him, do.
Sarah provided unit of Miniature Figure Painting for Andrew
Aug 19, 2017
Andrew is always such a pleasure to work with! Best Simbi experience by far for me!
Inactive User
Jul 24, 2017
Andrew product is top quality! If you have cast iron skillet you need this!
Sarah provided unit of Miniature Figure Painting for Andrew
Jul 19, 2017
Andrew is brilliant to work with, very kind and generous.
Jul 18, 2017
Great conversation with Andrew; he knows his stuff about various gaming systems and gave me some great ideas to run with!
Jun 23, 2017
I love my new scrubber. My cast iron is going to love it!
Sarah provided unit of Miniature Figure Painting for Andrew
Jun 17, 2017
Thank you Andrew. I really appreciate all of your calm and patience. You're a pleasure to work with.
Tom provided hour of Fantasy Map-Making & World Creation for Andrew
Jun 11, 2017
Andrew was professional and succinct during the entirety of our dialogue. A pleasure to speak with.
Lynn provided session of Make the Best Hummus EVER!!! for Andrew
Jun 04, 2017
Hope you enjoy the recipe :)


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Join the TribeStart with 50 after offering a service.

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Andrew's requests


Andrew is requesting
Electrician Needed
We need a certified electrician in the Floyd County, Virginia, area, or within a short drive, to help rehab a farmhouse. It's a hundred years old, has been through several owners, and needs serious...

I've been a strong believer in the barter economy my entire life. My father taught me the virtues of the three-way finagle. I live on a farm of my own now, and have traded a pair of goats for chimn...

About Andrew Ragland

Experience includes management of second and third-level command centers, metrics generation and tracking, technical writing, technical editing, workflow & process development and implementation, firs...t, second and third-level technician training, interactive training materials development, support system and database report programming, systems testing and evaluation, systems installation, and data handling in the fields of finance, telecommunications, medicine, and medical research. Specialties: Incident and Problem Management processes, ITIL-compliant documentation management systems. IT monitoring systems configuration and training. Technical and journal editorial experience. WBT development.show more

Open to other proposals
Andrew Ragland is looking for:
  • Maintenance
  • Handyman services
  • Electrical
  • Home
  • Experiences
  • Custom Art