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Robert is requesting

Empathizing with Trolls

30


30 for fulfilling my request - Virtual OK - Posted Sep 18

We all know how awful comment sections can be - whether it's an article about women in videogames, or a video about politics, there are people ready to pounce and spread anger and fear. Compassionate communication implies that these people are really just seeking attention.

This can be a tedious process, but the results can sometimes be amazing (I'm kind of addicted to changing the minds of hateful people on my facebook feed.) Just follow these steps, and send me the screenshot of the results.

1. Find an angry person in a comment section (this will be noted by curse words, caps lock, or the invitation for violence to people with differing points of view). "I wish (insert group) would all just shut the f*** up!"

2. Assess the Observation they are making, in hopes of connecting it with the next step:

3. Assess the Feeling they are having based off their observation. "So, you're frustrated by hearing about this group of people's complaints?"

4. Assess the Need that is based on that feeling, and confirm it with them (this step may be the trickiest one. It's not usual that people will admit their weaknesses with strangers online. But, by staying consistent, and even attempting this step, I'll at least give you a portion of the points). "Are you frustrated that their needs are being prioritized above your own in the public discussion?" Also, add some genuine empathy (this can also be very difficult when you fundamentally disagree with the person. Don't attempt to connect with their minds, connect with the feeling they have instead.) "Damn, I've never actually thought of it that way before. It's rough for you too, I get that now."

5. Articulate a request on their behalf. "Would you like for your problems to be the topic of national discussion as well?"

Here's an image that shows the two sides of this style of conversation (although we're only fixated on the listening side for this request).

http://baynvc.org/wp-content/uploads/2015/06/Table-1.png

It's incredibly important to be genuine in these interactions, there's so much ambiguity online. Perseverance will be key for success. Also, I'd gladly give double the points if you express yourself with the person in a compassionate way as well (following the steps described in the above image.)

Reviews of Robert


Christopher provided Help with Empathizing with Trolls for Robert
Feb 09, 2017
Alright.
Christopher left review for Robert
Feb 09, 2017
Alright!
Charlotte provided Help with Empathizing with Trolls for Robert
Dec 11, 2016
I learnt a lot from following Robert's steps for how to empathize with trolls - not only online but also in everyday life - this is definitely something we should all do more of! I'm going to keep trying it. Thanks so much for the idea/opportunity, Robert!
Nemo provided Help with Empathizing with Trolls for Robert
Sep 24, 2016
This was a fun job and Robert has creative ideas for socializing on the internet.
Lucy provided unit of Custom Portrait Illustrations! for Robert
Sep 23, 2017
It was nice working with Robert. I'm glad I was able to help with his creative request!
Cindi provided unit of Graphic Designs for Robert
Sep 21, 2017
It was a great experience working with Robert! He knew what he wanted and that is always a really good thing. Hope to work with him again!
Alyssa provided session of Flyer, Banner, Invitation... for Robert
Jun 13, 2017
Robert's project was fun and simple. Clear message. Glad to help out!
Dennis received unit of Personalized Birthday Beatbox from Robert
Jun 07, 2017
Robert was perfect on his timing and did a fantastic job!!! Thank you for recording it now my son will have that forever. Keep up the great work my new friend.
Cara provided unit of Poster or Flyer Design for Robert
Jun 04, 2017
Robert provided everything I needed upon request with a quick turnaround. Would most definitely work with him again!
Katie provided unit of Professional and creative writing. for Robert
Jun 01, 2017
Fun project. Lots of detail to work with. Nice guy.


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About Robert Miller

I'm an entrepreneur and an artist. I think the two are very much interrelated. The desire to take an idea and have it materialize in the physical world is a common goal between the two. I love combini...ng the two, and helping each find the collaborators they need to progress.show more

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