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Robert is requesting

Empathizing with Trolls

30


30 simbi for fulfilling my request - Virtual OK - Posted Sep 18

We all know how awful comment sections can be - whether it's an article about women in videogames, or a video about politics, there are people ready to pounce and spread anger and fear. Compassionate communication implies that these people are really just seeking attention.

This can be a tedious process, but the results can sometimes be amazing (I'm kind of addicted to changing the minds of hateful people on my facebook feed.) Just follow these steps, and send me the screenshot of the results.

1. Find an angry person in a comment section (this will be noted by curse words, caps lock, or the invitation for violence to people with differing points of view). "I wish (insert group) would all just shut the f*** up!"

2. Assess the Observation they are making, in hopes of connecting it with the next step:

3. Assess the Feeling they are having based off their observation. "So, you're frustrated by hearing about this group of people's complaints?"

4. Assess the Need that is based on that feeling, and confirm it with them (this step may be the trickiest one. It's not usual that people will admit their weaknesses with strangers online. But, by staying consistent, and even attempting this step, I'll at least give you a portion of the points). "Are you frustrated that their needs are being prioritized above your own in the public discussion?" Also, add some genuine empathy (this can also be very difficult when you fundamentally disagree with the person. Don't attempt to connect with their minds, connect with the feeling they have instead.) "Damn, I've never actually thought of it that way before. It's rough for you too, I get that now."

5. Articulate a request on their behalf. "Would you like for your problems to be the topic of national discussion as well?"

Here's an image that shows the two sides of this style of conversation (although we're only fixated on the listening side for this request).

http://baynvc.org/wp-content/uploads/2015/06/Table-1.png

It's incredibly important to be genuine in these interactions, there's so much ambiguity online. Perseverance will be key for success. Also, I'd gladly give double the points if you express yourself with the person in a compassionate way as well (following the steps described in the above image.)

Reviews of Robert


Tommy provided Unit of Super Smash Brothers Melee Training for Robert
Jan 19, 2017
While we cut communications relatively quickly, Robert was very interested in what I had to offer, and was unafraid to ask questions to further his kn...owledgeshow more
Adele provided Unit of Catchy Flyer Creation for Robert
Jan 18, 2017
Robert is great to work with.
Tyler provided Hour of Branding (logo) Design for Robert
Jan 17, 2017
Robert is one of those clients who we really love working with. He was quick to respond to emails and approvals. He gave us a clear brief with great i...nformation about what he was looking for, but was also open to new ideas we had for his branding (logo) project. We settled on a very clean, timeless design that will compliment his product well. Rob was an absolute pleasure to collaborate with.show more
Nadia provided Unit of Logo Design for Robert
Jan 14, 2017
Robert was very informative. I'd definitely work with him again.
Ryan received Help with Advanced Beatboxing Lessons from Robert
Jan 09, 2017
Robert responded in a timely fashion and was nice and explained things well. I enjoyed working with him and look forward to another lesson in the futu...re.show more
Wendy provided Hour of Massage Therapy for Robert
Jan 07, 2017
Friendly and nice as always!
Tina provided Session of 30 minute Talent consult for Actors for Robert
Dec 24, 2016
Awesome experience!
Daniel provided Package of 1000 Premium Custom Business Cards for Robert
Dec 22, 2016
A dream to work with, Robert provided all information required to complete the project quickly and efficiently. You can tell Robert is a true professi...onal!show more
Bukkweat provided Unit of RAP VOKALS SONG WRITING PROD. for Robert
Dec 21, 2016
ROBERT IS AWESOME!
Ty provided Session of Anxiety Depression Slayer (ADS) <3 for Robert
Dec 16, 2016
Robert is bright, inspired and loves to share his ideas. I'm glad I met him and got to hear his plans for helping others. I hope he continues to be bl...essed and share his blessings with others. I think passion for life is a double edged sword and that his passions are very strong so it can cause some stress trying to take on a lot at once. I feel this way too that's why I recognize it. We are a rare breed Robert. Keep being a service to others spreading your love and appreciation! Peace.show more


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Robert's services


Personalized Birthday Beatbox
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Personalized Birthday Beatbox

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This concept is very similar to an idea I've had for a nonprofit for about 3 years now. It's incredibly vindicating to see this idea function in a slightly different format. It encourages me to pus...
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Beatboxing lessons

Robert's requests


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About Robert Miller

I'm an entrepreneur and an artist. I think the two are very much interrelated. The desire to take an idea and have it materialize in the physical world is a common goal between the two. I love combini...ng the two, and helping each find the collaborators they need to progress.show more

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