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Robert is requesting

Empathizing with Trolls

30


30 simbi for fulfilling my request - Virtual OK - Posted Sep 18

We all know how awful comment sections can be - whether it's an article about women in videogames, or a video about politics, there are people ready to pounce and spread anger and fear. Compassionate communication implies that these people are really just seeking attention.

This can be a tedious process, but the results can sometimes be amazing (I'm kind of addicted to changing the minds of hateful people on my facebook feed.) Just follow these steps, and send me the screenshot of the results.

1. Find an angry person in a comment section (this will be noted by curse words, caps lock, or the invitation for violence to people with differing points of view). "I wish (insert group) would all just shut the f*** up!"

2. Assess the Observation they are making, in hopes of connecting it with the next step:

3. Assess the Feeling they are having based off their observation. "So, you're frustrated by hearing about this group of people's complaints?"

4. Assess the Need that is based on that feeling, and confirm it with them (this step may be the trickiest one. It's not usual that people will admit their weaknesses with strangers online. But, by staying consistent, and even attempting this step, I'll at least give you a portion of the points). "Are you frustrated that their needs are being prioritized above your own in the public discussion?" Also, add some genuine empathy (this can also be very difficult when you fundamentally disagree with the person. Don't attempt to connect with their minds, connect with the feeling they have instead.) "Damn, I've never actually thought of it that way before. It's rough for you too, I get that now."

5. Articulate a request on their behalf. "Would you like for your problems to be the topic of national discussion as well?"

Here's an image that shows the two sides of this style of conversation (although we're only fixated on the listening side for this request).

http://baynvc.org/wp-content/uploads/2015/06/Table-1.png

It's incredibly important to be genuine in these interactions, there's so much ambiguity online. Perseverance will be key for success. Also, I'd gladly give double the points if you express yourself with the person in a compassionate way as well (following the steps described in the above image.)

Reviews of Robert


Andy provided Package of Logo Design for Robert
Apr 13, 2017
Robert was great to work with and was patient while I was on vacation. Thanks!
Wendy received Unit of Personalized Birthday Beatbox from Robert
Apr 04, 2017
Robert is always awesome
Jane received Help with Organize A Simbi Chapter! from Robert
Mar 30, 2017
Robert is an OG rockstar in Spokane!
Eric provided Unit of Molded/Die Cast Part Design for Robert
Mar 15, 2017
Robert is a pleasure to work with. I look forward to our next transaction.
Emily provided Package of Personalized Written Yoga Sequence for Robert
Feb 17, 2017
Robert was great to work with. I am looking forward to future exchanges.
Fiona provided Hour of Strategic Communications for Robert
Feb 12, 2017
Creative. Collaborative. Kind and full of ideas.
Christopher left review for Robert
Feb 09, 2017
Alright!
Christopher provided Help with Empathizing with Trolls for Robert
Feb 09, 2017
Alright.
Adele provided Unit of Catchy Flyer Creation for Robert
Jan 24, 2017
Robert was very professional and friendly. Great to work with!
Joanne provided Unit of Sign Design & Business Card Design for Robert
Jan 21, 2017
Robert is amazing to work with! Very clear about his requests, quick to respond, and super friendly. Great experience!!


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About Robert Miller

I'm an entrepreneur and an artist. I think the two are very much interrelated. The desire to take an idea and have it materialize in the physical world is a common goal between the two. I love combini...ng the two, and helping each find the collaborators they need to progress.show more

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