Hey, I'm Matthew!
Columbia SC | Member since December 2018
About Matthew Marcom
"Do you want to move to Greensboro and open a Pelican's?" was my subtle text to my then Fiance asking her to run away with me on a business adventure. The reply was short and read something like, "Sure, when do we leave?" We had no clue how fast things were about to move.
Especially since part of the deal was also the chance to help develop an expansive, but empty, territory for a then-fledgling franchise of around 13 stores. My wife and I picked up what little we had at 20 and 22 years old and moved away. We didn't end up in Greensboro but landed in Columbia, SC and found success.
We have helped develop our area from our one store to a 32 store and growing territory. We've trained countless people on how to make the best SnoBalls in the most efficient manner and helped improve the company infrastructure through sharing our own training methods.
I've become more confident in small business. I am my own HR department, I analyze the financials to make the long and short-term decisions to keep things running at their best, and I am perpetually training.
I could list so much that opening this business has taught me but above all, I've learned that you can't do it all alone. Business is about relationships: partners, employees, contractors, corporate office, customers, vendors and the list goes on! From that knowledge, I have come to pride myself in having the ability to develop relationships and earn loyalty.
Here is to hoping for and learning towards the next big thing!
Aka/ Misspellings: Mathew, Marcum, Markham.
Specialties: Relationship building, employee training, franchise sales, operational efficiency, contingency planning, location scounting.