• Advance knowledge of the Microsoft Office Suite of Software
• Fluent in various computer-programming languages such as C++, C#, JavaScript, Visual Basic 6, VB.Net, SQL, HTML, and CSS
• Consistently recognized for troubleshooting skills and the ability to keep calm in the most frustrating situations as well as the ability to quickly learn and master new technologies
• Equally successful in both team and self-directed settings
• Proficient in a range of computer systems, languages, tools and testing methodologies

Consulting Experience
• Worked with a client in the not-for-profit industry to help identify the bottlenecks in their IT systems
• Researched relevant and budget sensitive solutions from a variety of vendors and created a Request for Information (RFI) to send to the vendors
• Created an implementation plan which detailed our team’s recommended solutions to make the organization more efficient

Multimedia Technology
• Advance Knowledge of Adobe Dreamweaver, from managing to creating and designing new websites
• Background in HTML and CSS coding, as well as a basic knowledge of ActionScript
• Proficient with the rest of the Adobe Suite of Software

Decision/Systems Analysis
• Knowledge of the Systems Development Life Cycle (SDLC)
• Knowledge of Crystal Ball and the ability to develop LP models and decision trees using Microsoft Excel
• Knowledge of business processes methods
• Ability to analyze business process problems and design solutions to maintain organizational effectiveness
• Proficient with Microsoft Project, Microsoft Visio and IBM’s Rational Rose to create visual diagrams such as Gantt Charts, Use Case Diagrams, and various other UML based diagrams

Hardware/Network Support
• Able to install, maintain and troubleshoot many Windows OS’
• Practical experience in using and maintaining Windows Server 2003
• Knowledge of TCP/IP as well as experience with routing hardware on a consumer level