Field Engineer/Tech Support
I troubleshoot and repair IT infrastructure from peripherals to firewalls, including printers, laptops/desktops, basic software configuration, connectivity and networking, and nearly everything in between.
Training & Qualifications
A+
Network+
Security+
CCNA
12 years experience as Tier 2 and 3 tech support - (escalated troubleshooting via phone/remote and onsite)