6+ years in the IT service industry. 4 years of leadership experience.
Trained and Lead staff in audio visual equipment operation and maintenance, computer diagnostic and repair, and operational and logistic management.
SIEM Program and event management, Data Loss Prevention, Virtualization and cloud server management, RegEx, HDD Partitioning and Imaging, Malware Detection and Removal, FTP, Telnet, software/hardware programming (Java, Python, PHP, HTML, CSS, MongoDB, MySQL, BASH), Citrix administration
Windows: Office 365 Administration, Exchange Server, Networking (VPN, DirectAccess, Homegroup)
Macintosh: Certified in apple product training, audio and video editing, command line administration
Linux: Server administration (LAMP), MongoDB, Security Auditing, IPTables, Apache installation and administration.
Hardware: Maintenance/Cleaning and repair on computer and server hardware, Development circuits (Atmel ARM, Raspberry Pi), Production audio/video equipment; Hardware Installation and Cable management; Firmware;
Other Skills: Staff management, customer service, phone service, tech support/troubleshooting, sales, operations (inventory, warehouse, shrink management), training, technical writing