Experienced and knowledgeable Information Technology Specialist with 8+ years’ experience. A self-starter when needed and work great with groups to accomplish common goals. Very comfortable with all aspects IT infrastructure such as: system administrator, wiring, rack building, troubleshooting, installations of software and ongoing maintenance, active directory management and support.
Communicating with end users comes very naturally. Exemplary in identifying and resolving technical issues and concerns of end users. Excellent communication and presentation skills. Proficient at speaking on a level non-technical users can understand; constantly gauging their understanding of the technology and educating the end user.