I am a curious and innovative technology and people enthusiast, who wants to know everything about everything and, quite often, "why?"
......
But really, it's deeper than that. The prior sentence is just the tip of the iceberg - a concise explanation for my resume. To put it simply, I was actually a philosophy major in college - not a tech major. Basically, I focus more on putting technology into human terms, accessibility hacks for anyone struggling, demystifying the "omg! Why won't you just work?!" situations with computers (Windows and Apple), iPhones, peripherals (ie: printers, scanners, etc), and software like MS Office (Outlook! Excel! ... Oh! I could go ON and ON 😵).

If you're pulling your hair out over your tech, if you avoid it like the plague, or if you just think there HAS to be a better way, I'm the tech for you!

Career:
Former Sr. Apple Subject Matter Expert, IT Coordinator for an international tax firm (RSM McGladrey), Sr. Executive for Cognizant (a global IT solutions corporation), and others... However currently, I'm a brand new stay at home mom, who's here to help, because I like to help!

Skills and Experience breakdown (from my LinkedIn). Getting a bit technical here:
• Advanced knowledge and experience in deploying, repairing and troubleshooting computer hardware and software on Mac OS X, Windows XP, Windows Vista, Windows 7, Windows 8/8.1, Windows 10, AOS and iOS platforms running on various machines

• Virtual machine knowledge, troubleshooting, deployment, upkeep and utilization using Citrix, XenApp, VMWare, SCCM and MS Remote Connection

• Network hardware, software and information security in enterprise and personal environments (WAN and LAN) - enhanced knowledge of VPNs, TCP/IP, IIS, built in network utilities on OS X, Windows and Linux platforms, SolarWinds, switches/routers/nodes, APs, firewalls, HP WebInspect, Metasploit, UPSs, VOIP, in-house wiring and telecom - including crimping and network design

• Specialty, industrial, commercial and multifunctional printer, screen printer, wide-format printer, copier, scanner and fax machine installation, business integration, deployment, upkeep and repair, including blue and red scans used in the tax industry

• Employee management, leadership, training and mentoring in brick and mortar as well as virtual environments

• Proven expertise in HR and administrative work using SAP, Salesforce, SQL, AD, Microsoft Exchange and Office 2003 thru 2013 on both Windows and Apple operating systems

• Employee administration, including payroll, hiring, metrics, KPIs, statistical analysis, mentoring, documentation, performance monitoring and coaching through both virtual and in-office platforms

• Accomplished graphic designer, specifically in the areas of website, print media and PowerPoint design using Adobe Creative Suite (InDesign, Illustrator, Photoshop, Dreamweaver) and MS PowerPoint