Software: Microsoft Windows XP/Vista. Microsoft Office Suite (Word, Excel, PowerPoint, Access, and Outlook), Mozilla Firefox, Symantec Ghost, Windows 2003 Server.
Hardware: Installing Motherboards, IDE devices such as floppy drives, hard drives, CD-RONM drives, DVD-ROM drives, power supplies, CPU fan, and expansion cards such as graphic cards, modems, network interface cards, sound cards, printers, BIOS, and CMOS. Creating boot disks, partitioning and formatting hard drives.
PC Maintenance: Operating system installation, Windows Update, system restore, disk clean up, disk defragmenter, installation of anti-virus, anti- spyware, firewall, file transfer settings and configuring computers for new users.
Networking: Peer to peer and client/server network, adding TCP/IP protocol to network configuration, network printer installation, wireless routers, and server maintenance.