I am an accomplished technology and operations professional who works well in technical and non-technical environments. My goal is to exceed expectations while delivering a memorable customer experience to internal and external customers alike. By combining a proven problem solving acumen with 15 years of customer service experience, I am able to satisfy the needs of high-value clients. My expertise in professional technology support and IS management has honed my ability to use research, efficient execution, and persistence to ensure I deliver superior solutions and products.