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Salesforce Development
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I am a Salesforce admin and developer with experience in implementing Salesforce from the start up, and implementing application and integration. My current title is Senior Solutions Architect and I do just that. I can discuss business needs and develop solutions to handle business needs in Salesforce.com.
Training & Qualifications
I have been doing Salesforce.com implementation, development and business process development for over 5 years. I have worked with small to medium size businesses and have a complete portfolio of most of the solutions I have developed. Here are a few solutions I have developed however I did not include them all:
*Project management
*Web lead distribution (custom built - no purchase of app required)
*Credit requests/management, InsideSales (app - lead management),
*SIC Code management (prospect business categorization)
*Area Code management (for sales prospect region management)
*Title Management (for sales contact categorization by title priority)
*Servicemax (app - support management)
*Building Sales processes from start (Lead) to finish (either closed won deals or non-closed won deals with extended prospecting processes)
*RMA process
*Shipping Instructions (for RMA's and Opportunity Sales)
*Survey Monkey (app - surveying prospects and customers)
*Data.com (app - prospect/customer data enhancement)
*Parent Account Assignment (custom app to identify and link Accounts to one parent Account through heirarchy using a view and button rather than one-by-one)
*Campaigns (marketing, sales and support)
*KnowledgeTree (app - for product information for sales/support users)
*Developing/enhancing all Salesforce.com standard object
*Developing reporting and dashboards for all aspects of the business
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