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Ecommerce Customer Service Dispute

25


25 simbi per unit - Virtual OK

Are you at the end of your rope over an online sales transaction? Have you already sank a substantial amount of time and sanity into trying to appease a problem customer, with no peaceful resolution in sight? Send them to me! I will mediate a dispute to the best of my ability, I have 4 years shop owner experience in Ecommerce and can help you navigate the grey area that is customer relations. I have extensive knowledge of policies, particularly through Etsy, and can help both parties find an equitable solution involving transactions over handmade items. You will need to provide screenshots of conversation, and photographic evidence of the item and or/ shipping confirmations, but I find that most times what is really needed is an impartial observer to weigh in. Please note, this is not a substitute for a lawyer's consultation in the case of an actual suit, I am in no way qualified to provide legal counsel and cannot guarantee the results of mediation. But if nothing else you can express your rage over the situation and probably feel a lot better!

Training & Qualifications


I am a small business owner, with 4 years experience in Ecommerce handling every aspect of my business from production and order fulfillment, to conflict resolution and customer relations. I am well versed in the review system, and can help reduce the impact of negative interactions on your business.

Availability & Preferences


I set my own schedule.

Trading Preference: I’m flexible, just hit me up!

Reviews of Calley


Tina received Session of Etsy/ECommerce Shop Consultation from Calley
Feb 09, 2017
Calley was so helpful. Great points and examples. Can't say enough good stuff about her insightful points!
Austin received Unit of Custom Tattoo Design from Calley
Jan 24, 2017
Great work!
Doug received Unit of Old School Tea Stain Art from Calley
Jan 13, 2017
Awesome work. Can not thank you enough.
Chandra received Session of Etsy/ECommerce Shop Consultation from Calley
Jan 08, 2017
Calley is very detailed. She gives lots of examples and provides links. She is kind in her constructive criticism and very helpful. Great experience.
Micah sold Waterfall Star trail (Digital) to Calley
Dec 09, 2016
=)
Micah sold Sea Foam (Digital) to Calley
Dec 07, 2016
Thanks. =D
Megan received Unit of Old School Tea Stain Art from Calley
Dec 01, 2016
Calley is a talented artist, and very fun to work with! I love the custom piece she created for me.
Rue received Help with Hair style consultant from Calley
Nov 30, 2016
Offered a good idea I had never thought of Needs to do some looking up stuff online
Gale received Help with Digital marketing and e-commerce from Calley
Nov 30, 2016
She knows her stuff! She was very helpful. You can trust what she says.
Fiona received Unit of Custom Tattoo Design from Calley
Nov 22, 2016
Incredibly talented. Creative. Collaborative. A pleasure to work with and got two fab designs! ❤️


Recommendations


Join the TribeYou start with 100 once you join and offer a service.

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Calley's requests


Calley is requesting
Zesty Memes
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Ceiling Replacement
I need someone local to me, SE Michigan Whitmore Lake area, that could help me rip out my horrible textured ceilings. It's not like popcorn over drywall, it's like an entire sheet of tile material...

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About Calley Smith

My passion in life is sustainable living and ecodesign, my objective is to be a key contributor in establishing projects which enable ecologically conscious work and lifestyle choices. I am an entrep...reneur, and avidly work on community outreach projects to inspire others to become one as well. I believe that good design can save the world and provide abundance for everyone on earth, if we prioritize maintaining the environment and put respect for human life at the core of our values. Right now, my main personal projects are researching the properties of upcycled materials for use in ecommerce products, and establishing a local warehouse to collect discarded wastes that could be re-purposed and make them available for sale in bulk to crafters. In relation to this, I want do start a Twitch creative stream dedicated to handmade artisans, and push that platform farther than it has been taken before in service to businesses. I spend a lot of time researching UX design, and imagining the future of shopping in a way that is both more fulfilling to the user, more profitable to the maker, and less impactful on the environment. Another branch of this is creating a 3D virtual shopping environment, utilizing 3D scanning to render products to scale for interaction by a digital avatar. I foresee shopping in the future being primarily online, with less resources dedicated to physical storefronts which are enabling unsustainable production practices and human slavery.show more

Open to other proposals
Calley Smith is looking for:
  • Business
  • Art & Design