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Ecommerce Customer Service Dispute

25


25 simbi per unit - Virtual OK

Are you at the end of your rope over an online sales transaction? Have you already sank a substantial amount of time and sanity into trying to appease a problem customer, with no peaceful resolution in sight? Send them to me! I will mediate a dispute to the best of my ability, I have 4 years shop owner experience in Ecommerce and can help you navigate the grey area that is customer relations. I have extensive knowledge of policies, particularly through Etsy, and can help both parties find an equitable solution involving transactions over handmade items. You will need to provide screenshots of conversation, and photographic evidence of the item and or/ shipping confirmations, but I find that most times what is really needed is an impartial observer to weigh in. Please note, this is not a substitute for a lawyer's consultation in the case of an actual suit, I am in no way qualified to provide legal counsel and cannot guarantee the results of mediation. But if nothing else you can express your rage over the situation and probably feel a lot better!

Training & Qualifications


I am a small business owner, with 4 years experience in Ecommerce handling every aspect of my business from production and order fulfillment, to conflict resolution and customer relations. I am well versed in the review system, and can help reduce the impact of negative interactions on your business.

Availability & Preferences


I set my own schedule.

Trading Preference: I’m flexible, just hit me up!

Reviews of Calley


Micah sold Sea Foam (Digital) to Calley
Dec 07, 2016
Thanks. =D
Nathan received Help with Review my business plan from Calley
Dec 05, 2016
Incredibly intelligent woman. Thanks again Calley. I needed to hear that.
Megan received Unit of Old School Tea Stain Art from Calley
Dec 01, 2016
Calley is a talented artist, and very fun to work with! I love the custom piece she created for me.
Rue received Help with Hair style consultant from Calley
Nov 30, 2016
Offered a good idea I had never thought of Needs to do some looking up stuff online
Gale received Help with Digital marketing and e-commerce from Calley
Nov 30, 2016
She knows her stuff! She was very helpful. You can trust what she says.
Fiona received Unit of Custom Tattoo Design from Calley
Nov 22, 2016
Incredibly talented. Creative. Collaborative. A pleasure to work with and got two fab designs! ❤️
Ryan received Help with Concept Art from Calley
Nov 19, 2016
Calley had great communication and a fun final product. Thanks!
Jill received Unit of Custom Tattoo Design from Calley
Nov 18, 2016
Calley is an excellent artist! I gave her a real challenging piece and she did wonderful! A real great person to talk to as well. Thank you!
Coleman bought Pink and Blonde Octopus from Calley
Nov 04, 2016
Super cool and artsy
Ian received Unit of Old School Tea Stain Art from Calley
Oct 30, 2016
Did an amazing job! Would work with again

Join the TribeYou start with 100 once you join and offer a service.

Calley's other services


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Custom Tattoo Design
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Calley's requests


Calley is requesting
Twitch Streaming Knowledge
I am working on a concept for Twitch creative which to the best of my knowledge has not been attempted, so in figuring out exactly how to make it work I would love some input from people with exper...

I'm a proponent of a resource based economy. I spend a lot of time volunteering, and I like the idea of human integrity as currency! Inspiration and purpose are often more valuable than money, as...
Calley is requesting
Recycled Material Knowledge
I'm looking for people who have done projects involving upcycled or reused materials, especially plastics. I would like to hear about what techniques you used to manipulate them, and things you ca...

I'm a proponent of a resource based economy. I spend a lot of time volunteering, and I like the idea of human integrity as currency! Inspiration and purpose are often more valuable than money, as...
Calley is requesting
Ceiling Replacement
I need someone local to me, SE Michigan Whitmore Lake area, that could help me rip out my horrible textured ceilings. It's not like popcorn over drywall, it's like an entire sheet of tile material...

I'm a proponent of a resource based economy. I spend a lot of time volunteering, and I like the idea of human integrity as currency! Inspiration and purpose are often more valuable than money, as...

About Calley Smith

My passion in life is sustainable living and ecodesign, my objective is to be a key contributor in establishing projects which enable ecologically conscious work and lifestyle choices. I am an entrep...reneur, and avidly work on community outreach projects to inspire others to become one as well. I believe that good design can save the world and provide abundance for everyone on earth, if we prioritize maintaining the environment and put respect for human life at the core of our values. Right now, my main personal projects are researching the properties of upcycled materials for use in ecommerce products, and establishing a local warehouse to collect discarded wastes that could be re-purposed and make them available for sale in bulk to crafters. In relation to this, I want do start a Twitch creative stream dedicated to handmade artisans, and push that platform farther than it has been taken before in service to businesses. I spend a lot of time researching UX design, and imagining the future of shopping in a way that is both more fulfilling to the user, more profitable to the maker, and less impactful on the environment. Another branch of this is creating a 3D virtual shopping environment, utilizing 3D scanning to render products to scale for interaction by a digital avatar. I foresee shopping in the future being primarily online, with less resources dedicated to physical storefronts which are enabling unsustainable production practices and human slavery.show more

Open to other proposals
Calley Smith is looking for:
  • Business
  • Art & Design