I’m a Help Desk Technician with 9 years of experience in commercial Call Center and IT Support. I have worked with numerous distinguished clients in the Madison, WI Area and have been recognized with many commendations throughout my career.

Colleagues know me as a highly motivated, dependable professional, who provides unparalleled service and solutions to customers. I maintain the premise that the client’s business is priority number one, and dedicate myself to fully understanding the business's model and goals before suggesting ideas. I work very efficiently on my own, but I find my peak creativity while collaborating with others.

Currently, I am a student at Northcentral Technical College in Wausau, WI. I am pursuing my Associates Degree in IT - Computer Support Specialist, as well as a Technical Diploma in IT - Help Desk. I anticipate to graduate from the Technical Diploma program in August 2017.