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Join the TribeStart with 50 after offering a service.

Mystery Shopping -

35


35 per unit - Virtual OK - Posted Jan 17, 2017

I'm looking forward to demonstrating the value of a mystery shop to your business.

Introductory price is:
-50 Simbi unit for a telephone mystery shop
- 100 Simbi units for a site visit within 20 miles of Live Oak, Texas

I will visit your business and evaluate the customer service, sales techniques, merchandising, potential safety hazards for customers, or cleanliness. You can choose what you want evaluated. Site visits are only available in the San Antonio, Texas area.

I can also evaluate your telephone customer service or sales skills. This is available to anyone in the United States or internationally. (English speaking only)

Once I have completed the mystery shop visit or call, I will provide you a complete, written report and evaluation of my experience including tips for improving the experience for customers.

For an additional fee, I can help you develop a strategic plan to improve customer service or sales. I can also provide coaching on a variety of business topics...let's discuss what you need!

If the mystery shopping project requires that I purchase a product or service, you will be required to reimburse me in U. S. dollars for the expense in addition to the Simbi charge.

Training & Qualifications


I supervised customer service and sales teams, both face to face and telephone, for over 20 years. Currently I am an independent consultant. I train clients on how to design and improve all types of performance indices including sales and customer service.

Availability & Preferences


My schedule varies. I will contact you within 48 hours and will work a schedule that is convenient for you.

Trading Preference: I’m flexible, just hit me up!

Reviews of Linda


Anne received unit of FIX YOUR POWERPOINT from Linda
Dec 05, 2021
Linda was a real pro about all things related to presenting to a group and power point presentations (which, in my case, was Keynote ) LInda's clear ...advice was like having a map before entering the woods.. show more
Destiny received package of Resume and Bio Writing from Linda
Jan 09, 2017
Phenomenal Service Provided. Linda was enthusiastic to found out who I am so that she could effectively express my strengths in my resume. Great Job!...show more

Recommendations


Join the TribeStart with 50 after offering a service.

Linda's other services


Business Coaching - 1 hour Session
I am interested in the idea of barter. I like to trade services of equal value.
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Business Coaching - 1 hour Session

Resume and Bio Writing
I am interested in the idea of barter. I like to trade services of equal value.
View

Resume and Bio Writing

FIX YOUR POWERPOINT
I am interested in the idea of barter. I like to trade services of equal value.
View

FIX YOUR POWERPOINT

Linda's requests


Linda is requesting
Photoshop
Looking for someone to touch up my professional photo - preferably someone who is skilled in photoshop or similiar software. Can trade for Simbi points or offer you a one hour coaching session for...

I am interested in the idea of barter. I like to trade services of equal value.

About Linda Farley

Linda M. Farley is an accomplished speaker, writer, and consultant. Before starting her own training company, she had over 25 years experience with AT&T, managing sales, retail and customer service op...erations. She was the Zone Manager, AT&T Phone Centers, as well as National Training Manager and Staff Manager Marketing/ Personnel. She has managed multi-state operations of over 100 employees with revenue of over $16M. Words that participants routinely use to describe Linda are: excellent, professional, enthusiastic, prepared, interesting, and positive. She is known for her ability to make difficult things seem simple, to challenge participants to be more engaged in the learning, and to provide a solid learning experience. She has extensive expertise in developing courses for processes and technical training as well as soft skills for a variety of industries. Instructional design projects usually consist of detailed leader’s guides, participant workbooks, slides, and handouts or job aids. After three years of use, one client still refers to the blended learning program Linda developed as “the Gold Standard.” A highly skilled facilitator who can make training programs come alive and get the best out of corporate retreat sessions, she incorporates accelerated learning and adult learning theory into all her sessions. Using accelerated learning promotes recall and makes the learning experience unique; adult learning theory principles helps to remove learning barriers for individuals. Linda has a high level of expertise in training trainers and training program managers. She was chosen by the U. S. Air Force Personnel Centers and the City of San Antonio to train their training staff. Committed to community involvement, Linda was the 2002 President of the San Antonio Chapter of the American Society for Training and Development and is a Board Member of Network Power Texas, Senior Instructor for San Antonio College, and a Certified Corporate Trainer. Specialties: -Writing and developing training workshops, articles, job aids, learning tools, etc. -Facilitation of in-house training. -Facilitation of group meetings, strategy sessions, etc. -Coaching on the issues of training program management, training skills and performance improvement.show more

Open to other proposals
Linda Farley is looking for:
  • Experiences
  • Learning
  • Business