Professional skilled in both hardware and software support for Windows, OS X, and Linux. I have experience working within a fast paced environments for publicly traded companies as well as for small family owned businesses. Accustomed to working autonomously or with little supervision for maximum results-oriented project impact through vetted creative processes. High organizational skills necessitated for SEC and SOX Compliance, issue documentation, and creating process documentation. As part of a team, created a Global Standards and Application Support model for future development of corporate IT standards and processes.
Strong background in training, customer support.
Specialties: User Support and Education, Knowledge Dissemination, Planning, Test, and Research.