I am currently seeking new opportunities.
In addition to being naturally very curious, strategic, and patient, I love helping others, have avery high capacity to work with detail. I'm easily able to connect related but disparate elements within a space, to shape win-win growth. I have significant experience with primary and secondary research, observation and ethnography, data visualization, analysis and synthesis, creating strategic and communications design recommendations to benefit both end user and business goals.
Experiences include: design and usability ethnographic research, user interviews, user-centered design, user experience research and field studies, usability testing in digital, marketing, documentation and training, design planning, business strategy, project coordination and management, information architecture, survey design and analysis, ecommerce, multivariate testing, collaboration with external development teams and external agencies as well as internal content collaborators and developers, both qualitative and data-driven persona creation, competitive analysis.
Industries I've worked with include accounting and professional services, healthcare and diabetes space, law, financial services, higher education and corporate training, online retail, and pharmaceutical.