As a scheduler and data entry specialist, my responsibilities included entering all customer requests received via fax, phone or email as well as any other inquiries over the phone. I played a vital role in the implementation of a new scheduling database and my supervisor relied on my ability to effectively manage my work. I utilized dual monitors to enter data fast and with accuracy as I managed constant incoming phone calls.
Also, I have more than two years of experience in sales and customer service. As a sales associate for Macy's department store, I spent most of my time attending to customer needs and going above and beyond to ensure that customers leave happier than when they arrived. I kept my work area and department clean so customers have an organized environment to shop in.