Organized and efficient with strengths in planning, problem solving and communication. Excellent project management skills. I have been responsible for building, management, security, support and enhancement of corporate IT infrastructure for technology based companies. Remarkable experience working in a Helpdesk environment. Proficient in including experience using ticket tracking system, MS Office suite and MS Outlook .Skilled in using remote desktop and a related remote desktop control application .Sound knowledge of Microsoft Operating Systems and related applications .Excellent interpersonal and communication skills .Strong attention to detail and ability to prioritize tasks .Proven ability to troubleshoot PC applications and networking-related problems.