Electronic device troubleshooting
9
First I want to know what problems you are experiencing with the use of yourelectronic device, (i.e. computer, phone, iPod, e-reader etc). If I know what could be wrong, I will inform you about possible solutions, walking you through them or by making a step by step guide to help walk you through it. If this does not work for you, a meet can be arranged in, or around, Utrecht or Amsterdam.
If necessary, I can reconfigure your device or even make small repairs, depending on the problem and its solution. Reconfiguration and repairs probably requires a meet if your device is not a pc or laptop.
With a pc or laptop the application 'teamviewer' can be used to set up a remote connection so I can watch your screen from my own computer (this can only be done with your approval). For making repairs I could also use teamviewer to take over your mouse if this is necessary (also this needs your permission in order to work).
For reconfigurations and repairs I recommend you overwatch the whole process, so I don't make any unwanted adjustments to your device.
You are, at all times, the owner of and decisionmaker over your device.
Training & Qualifications
Hans is trained in the field of IT. He is working at an IT firm called OGD for the past one and a half year, where he had various jobs as an installer, workplace supporter and servicedesker. This always had a consulting feel.
Hans has experience with Windows, Linux, OSX, iOS and Android. Next to phones and computers, Hans knows his way around with various brands and other devices as well.
Availability & Preferences
Evenings and weekends