As an Apple certified IT professional with a background in photography, I bring the passion of visual art and technology to every job. Coupled with the right personality as well as the skillful technical understanding of today’s ever changing digital world, I can support users with a wide range of abilities. I have experience in both large enterprise Macintosh environments to smaller educational facilities all with a varying range of needs, such as encryption, backup management, network troubleshooting and administration. I excel in a team environment where we work together to solve whatever the challenges might be.
Desktop Support & System Administration Experience
Google Apps for Business, Zendesk Ticketing System, Help Scout ticketing system, Salesforce User management, Lastpass Admin, Adobe Creative Cloud Admin, Github Admin, New Relic Admin, Dropbox Admin, Box.net Admin, Adobe Formscentral Admin, One Login Admin, Airbrake Admin, Sauce Labs Admin, IfByPhone Admin, Gottomeeting Admin, Join.me Admin, Docusign Admin, Yammer Admin, Skype Admin, Flowdock Admin, Free PBX Admin, Smartsheets Admin, TDDIUM Admin, Code Climate Admin, Atlassian Confluence Admin and Documentation, JAMF Casper, Munki 2, Auto Package/Auto Packager, Event Support/Crestron app management, Qubole, Redshift/MYSQL User management, Tableau Admin