Online Mystery Shopping
25
I will shop your ONLINE business while taking into account all of your individual concerns. I will shop your business by phone, website, and social media.
I will provide business owners and managers a snapshot of the level of service given to their online customers. I assess exactly what customers like best and where problems exist, so managers can make immediate adjustments in their businesses.
More about Mystery Shopping:
Mystery shopping or a mystery consumer or secret shopper, is a tool used externally by market research companies, watchdog organizations, or internally by companies themselves to measure quality of service, or compliance with regulation, or to gather specific information about products and services. The mystery consumer’s specific identity and purpose is generally not known by the establishment being evaluated.
Training & Qualifications
Hello, I’m Bill Corrigan! Welcome!
I am an intelligent, tenacious, action-oriented enterprise learning and development executive who has +15 years of critical experience in self-paced development, learning management systems, social media, Web 2.0, and instructor-led training solutions supporting global service enterprises. I am a motivational, lead-by-example change agent and advocate of empowering individuals and teams to ensure efficiencies in process, control, profitability, and shareholder value.
I am also the Owner and Creative Director at AlphaDawn, a creative agency that specializes in branding, guerrilla marketing, mystery shopping, and organizational services. Under the AlphaDawn umbrella I manage the ClientDog and Home Name Registry brands.
During my 30-year marketing and product career I’ve had the pleasure of working on global consumer brands, financial services, banking, hospitality, luxury brands, celebrities, athletes, sports organizations, fashion designers, charitable organizations, home improvement chains, grocery stores, themed restaurants, logistics companies, dot coms, app developers, academic institutions, and governmental agencies to name a few.
Availability & Preferences
24/7/365